Major Responsibilities:

• Oversee and monitor the performance of quality management systems (QMS), identifying trends and areas for improvement.
• Leads plant and team members for internal and external quality audits.
• Manage the implementation of corrective actions resulting from programs and/or audits.
• Manage quality programs, including tracking, analyzing, reporting and problem solving.
• Manage the laboratory annual budget.
• Manage the cost and time constraints of projects.
• Ensures compliance to quality and food safety standards for the entire organization including importing and exporting.
• Lead bi-monthly company quality meetings.
• Manage customer complaints, including root cause analysis and corrective actions, and oversee the complaint closure process.
• Ensure that customer requirements and expectations have been accurately identified, and that organization meets customer expectations.
• Manage the HACCP program including procedures, training, and monitoring compliance.
• Maintain quality procedures to ensure reviews are completed and are in compliance.
• Ensures the reliability of the HPLC and Perten systems.

Education:

• Degree in food science, chemistry, engineering or related discipline with a minimum of 5 years of experience in quality assurance, compliance, or R&D within the food industry.
• Experience and training in Food Safety and Organic Certification would be an asset
• Experience with managing the reliability of complex analytical equipment would be an asset

Knowledge/Skills/Competencies:

• Demonstrate the ability to lead QMS team and manage the implementation of QMS and HACCP.
• Ability to train employees for QMS and HACCP.
• Ability to manage an internal audit program for QMS.
• Strong analytical skills.
• Excellent ability to gather, consolidate and disseminate technical information.
• Good verbal and written communications skills.
• Excellent interpersonal skills.

People Management:

• Lead QMS team and provide training on HACCP and FSSC 22000 to all employees.
• Manage lab technologists to support operations, quality systems and R&D initiatives.
• Provide training and technical guidance to lab technologists and operators as required.

Job Type: Full-time

 

Apply now by submitting your resume and cover letter highlighting your relevant experience by e-mailing us at HRsupport@swisswater.com.

 

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Vision care
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Experience:

• quality assurance: 3 years (preferred)

Work Location: In person